Frequently asked questions
Good to know before we arrive.
Clear answers about our services, estimates, preparation, pets, supplies, scheduling, and service area.
What is included in a standard cleaning?+
A standard cleaning usually covers dusting accessible surfaces, vacuuming and mopping floors, cleaning bathrooms, wiping kitchen counters and appliance exteriors, emptying small trash cans, and general tidying. Your final checklist is confirmed with your quote.
What is the difference between standard and deep cleaning?+
Deep cleaning gives extra attention to buildup, baseboards, trim, doors, and other detailed areas agreed on before the appointment.
Do I need to provide supplies or equipment?+
We can arrive with the basic products and equipment needed. Tell us if you require a specific or fragrance-free product.
Do I need to be home?+
No. You can be home or arrange safe entry instructions in advance.
Are pets okay during the appointment?+
Yes. Tell us about your pets beforehand. We may ask that they stay in a secure area during cleaning.
How long will cleaning take?+
Timing depends on square footage, bedrooms, bathrooms, current condition, and selected service.
How is the price calculated?+
Your estimate is based on space size and condition, rooms, service type, frequency, and special requests.
What should I do before the cleaners arrive?+
Pick up personal items, secure valuables, provide access and parking details, and identify delicate surfaces.
What areas do you serve?+
We serve Philadelphia, Northeast Philadelphia, nearby communities such as Bensalem and Elkins Park, and selected South Jersey towns. Enter your ZIP code so we can confirm availability.
Still have a question?
We are happy to help before you request your service.